ChemoTrac FAQ

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ctlogo2.jpg (3149 bytes)      ChemoTrac

Frequently Asked Questions

1. What is the date format to be entered?
2. Is the “Health Insurance Number” a mandatory field which must be entered?
3. Is the “Facility patient I.D.” a mandatory field?
4. How do users save an entry in the Dictionary?
5. What should users do when users cannot view all the buttons on the screen?
6. How do users update the ChemoTrac program when there are new drugs or changes from CCO?
7. Why is there a “run-time” error message on the screen when users try to generate a report?

8. Why is there a “run-time” error message when filling in the eligibility form?
9. How come a user cannot exit the program?
10. For Topotecan, why are users required to check both criteria (a) and (b)?


1. What is the date format to be entered?

It defaults to the date format of the computer. To find the computer’s date format, user can view it by clicking the Start icon of Windows 95/98 then click Settings|Control Panel|Regional Settings|Date.

2. Is the “Health Insurance Number” a mandatory field which must be entered?

Yes, the “Health Insurance Number” field must be entered before the patient in question is properly enrolled.


3. Is the “Facility patient I.D.” a mandatory field?

No, user does not have to enter this field. However, the Facility patient I.D. information may be useful for cross-referencing purpose.

4. How do users save an entry in the Dictionary?

The Dictionary has three tabs: Hospital Data; Physician; and Drug Cost. There is a “Save” button on the Hospital tab. Press the “Save” button to save the information entered. There are no “Save” buttons on the Physician and Drug Cost tabs (which are grids). To save the data entered, press the Close button located at the upper right corner of the Dictionary window which will save the data. (Caution: pressing the main ChemoTrac window button which is located just above the Dictionary window will exit out from the program.)


5. What should users do when users cannot view all the buttons on the screen?

Users should re-size the resolution of the display. To re-size, right click the mouse on the desktop. Select Properties and select Settings. Adjust the desktop area resolution to 800 by 600 pixels. Press the Apply Button and follow the instructions on screen.


6. How do users update the ChemoTrac program when there are new drugs or changes from CCO?

DKK will provide updates on a regular basis. These include new drugs to be added, changes or “bugs” already fixed. An update will be posted in the DKK website for users to download. After the update file has been downloaded, users should invoke the ChemoTrac program.

In order to use the Update Dictionary function, user must close all patient records. (Other than the main menu appearing at the top, the rest of the window should be blank) Select on the main menu Tools|Update Dictionary and follow the instruction. Once the update file is selected, ChemoTrac will automatically perform the update process.


7. Why is there a “run-time” error message on the screen when users try to generate a report?

When there is no printer driver installed in the computer (occurs very rarely), a “run-time” error message will pop up if the user tries to generate and view a report. In this situation when the computer is not intended to print (not hooked up to a printer), user should still install a printer driver in the computer to avoid this “run-time” error message.

 

8. Why is there a “run-time” error message when filling in the eligibility form?

In enrolling a new patient or filling in the eligibility form, the following scenario will generate a run-time error message:

Skip the Body Surface Area field
Enter the mg/m2 dosing
Enter the planned total dose
Save the screen.
Going back to the Miscellaneous tab and enter the BSA field

This problem is being addressed.

 

9. How come a user cannot exit the program?

Users cannot exit the ChemoTrac program by using File/exit in the main menu when a patient is opened. Users must close a patient record first before File/exit works. It is reminded that users can still exit from ChemoTrac by pressing the Close button on the right top corner of the main menu bar or use the exit button just below the main menu.


10. For Topotecan, why are users required to check both criteria (a) and (b)?

For Topotecan, ChemoTrac requires users to check both boxes on criteria (a) and (b). It should be just either (a) or (b).

This problem has been fixed and the update file (Update0799.zip) is available for download from the download page.

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Last updated: August 29, 2006.